Vision

To build a modern, responsive and fully developed Sainik Welfare & Resettlement institution that ensures timely, transparent and comprehensive welfare and resettlement services to all eligible ex-servicemen, war widows, dependents and their families, while empowering and motivating the youth of Mizoram to pursue a career in the Indian Armed Forces.


MISSION

The Department of Sainik Welfare & Resettlement shall:

  1. Ensure comprehensive welfare and social security
     Provide timely and accessible welfare services, financial assistance and social support to ex-servicemen, war widows, disabled veterans, serving personnel and their dependents.
  2. Facilitate rehabilitation and resettlement
     Promote re-employment, self-employment, vocational opportunities and other resettlement measures to enable ex-servicemen, widows and dependents to lead dignified and economically secure lives.
  3. Ensure timely access to entitled benefits
     Facilitate pensions, retirement benefits, grants, scholarships, marriage assistance, penury assistance, insurance benefits and other Central and State welfare schemes through effective processing, verification and liaison with concerned authorities.
  4. Provide effective grievance redressal and case assistance
     Assist veterans and their families in resolving pension, service-record, land, family pension and other administrative or legal matters through appropriate authorities.
  5. Strengthen citizen-centric and transparent service delivery
     Ensure that every eligible beneficiary receives clear information, proper guidance and accountable services with emphasis on empathy, integrity, transparency and timely disposal of cases.
  6. Strengthen digital and institutional capacity
     Develop accurate and updated databases of ex-servicemen and dependents, improve IT infrastructure, adopt digital systems and build the capacity of departmental personnel for efficient service delivery. The State Vision document specifically identifies digitalisation, IT training and improved data management as key interventions.
  7. Promote awareness and outreach
     Conduct regular awareness programmes to ensure that ex-servicemen and their families are informed about their entitlements, welfare schemes, pension provisions and available resettlement opportunities.
  8. Honour and preserve the legacy of Armed Forces personnel
     Organise and support Armed Forces Veterans Day, Armed Forces Flag Day, Vijay Diwas, reunions and other commemorative activities to recognise the service and sacrifice of veterans and martyrs and strengthen civil-military goodwill.
  9. Promote Armed Forces awareness among the youth
     Disseminate information about the Armed Forces and guide, motivate and facilitate aspiring youth in approaching appropriate recruiting authorities for enlistment.
  10. Strengthen coordination and partnerships
     Maintain effective coordination with the Ministry of Defence, Kendriya Sainik Board, Armed Forces Record Offices, Pension Disbursing Authorities, State Government departments, Employment Exchanges, welfare organisations and other stakeholders for seamless delivery of welfare and resettlement services.
  11. Ensure last-mile delivery through District Sainik Welfare Offices
     Strengthen the Directorate–District Office system so that welfare and resettlement services reach ex-servicemen and their families effectively across all districts of Mizoram. The Department operates through a State Directorate and four District Offices covering the State's districts.